Privacy Policy

Last Updated: April 4, 2026

At Benchmark Automotive Service, we respect your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Request a service or quote via our website or phone.
  • Schedule an appointment.
  • Communicate with us via email or contact forms.
  • Sign up for newsletters or updates.

This information may include your name, email address, phone number, vehicle information (VIN, make, model, year), and service history.

2. How We Use Your Information

We use the information we collect to:

  • Provide and fulfill automotive services you request.
  • Communicate with you regarding your vehicle's status, appointments, and repair recommendations.
  • Send service reminders and maintenance notifications.
  • Improve our service offerings and customer experience.
  • Comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., diagnostic software providers, part suppliers requiring VIN for fitment), provided they agree to keep this information confidential.

We may also disclose information if required by law or to protect the rights, property, or safety of Benchmark Automotive Service, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Call and Text Messaging

By providing your phone number, you consent to receive communications from us regarding your automotive service. This may include phone calls or SMS messages related to appointment confirmations, status updates, and repair approvals. Standard message and data rates may apply.

6. Your Rights

You have the right to review, update, or request the deletion of your personal information. If you wish to opt-out of future communications, you can contact us at driggs@benchmarkautomotiveservice.com or call (406) 317-1405.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Benchmark Automotive Service
1914 North Ave W
Missoula, MT 59801
Phone: (406) 317-1405
Email: driggs@benchmarkautomotiveservice.com